FAQs

Sakura House FAQs

Frequently Asked Questions

Q: Is Sakura House a private hospital?
A: No, Sakura House is a residential hospice. The word “hospice” stems from the Latin word “hospitium” meaning guesthouse. One can think of a hospice as not just a place but as a concept of care (see next question). Sakura House offers this alternative care option in a beautiful, serene home-like setting.

Q: What is hospice care?
A: The goal of hospice care is to improve the quality of a patient’s last days by offering comfort and dignity.

  • Hospice is a special concept of care designed to provide comfort and support to patients and their families when a life-limiting illness no longer responds to cure-oriented treatments.
  • Hospice care neither prolongs life nor hastens death.
  • Hospice staff and volunteers offer a specialized knowledge of medical care, including pain management.
  • Hospice care is provided by a team-oriented group of specially trained professionals, including RN’s and PSW’s, as well as volunteers and family members.
  • Hospice addresses all symptoms of a disease, with a special emphasis on controlling a patient’s pain and discomfort.
  • Hospice deals with the emotional, social and spiritual impact of the disease on the patient and the patient’s family and friends.
  • Hospice offers a variety of bereavement and counseling services to families before and after a patient’s death.

Q: Who can receive care at Sakura House?
A: Anyone 18 years or older who has a life expectancy of 3 months or less if the terminal illness runs its normal course. The patient must also qualify for care through the South West Community Care Access Centre (CCAC).

Q: How does a patient get admitted to Sakura House?
A: Admission is arranged through the South West Community Care Access Centre (CCAC) 519-539-1284 or 1-800-561-5490. Referrals to CCAC are accepted from healthcare professionals, patients, family members or others involved in the patient’s life and care.

Q: Does the patient or family need to pay for care at Sakura House?
A: No. The patient’s 24 hour nursing care is covered under the Ministry of Health and Long-Term Care (OHIP). There may be an occasional cost for a drug or equipment which is not normally covered. And just as at home, some personal supplies may need to be purchased by the patient or family. Most other day to day expenses of running the hospice are covered through VON Oxford’s ongoing fundraising and from generous donations. Our wonderful team of volunteers provides most of the non-nursing services at Sakura House.

Q: Can family members stay with the patient at Sakura House?
A: Absolutely. Our private patient rooms include comfortable space for family members to stay day or night. Special family spaces, both indoors and outdoors, which provide the conveniences and comforts of home are available to encourage and enable families to take time out while remaining in close proximity to their loved one.

Q: Can family or friends visit?
A: Visitors are welcome at Sakura House. Visitors are encouraged to call ahead to Sakura House (519-537-8515) to make sure it is a good day to visit first. When visitors arrive, they ring the front door bell and are met by the hospice volunteer greeter who will then direct them to the patient room. Visiting hours are 8am – 8pm every day. If one needs special visiting considerations, again — just call us.

Q: Why is it called Sakura House?
A:Sakura (‘SAH-ku-ra’ or ‘sah-KUH-ra’) is the Japanese word for cherry blossom. It symbolizes an annual spring celebration of the shifting seasons. This powerful image evokes the bittersweet undercurrent of past seasons and the fleeting nature of human existence. The cherry blossom reminds us of the fragility and impermanence of life and seemed the perfect symbol for our hospice.

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